Keeping it safe: How tech companies contribute to responsible gaming in Romania

Romanian Government Emergency Ordinance (GEO) No. 82 of October 5, 2023, mandates that Class II license holders, like Softquo Holding, make an annual financial contribution of €15,000 per license to the Social Responsibility Fund, enforced by the National Gambling Office (ONJN). This fund finances awareness campaigns, psychological support, and harm-prevention systems, directly involving the tech sector in promoting safer gambling.

Beyond financial compliance (e.g., Softquo's €30,000 annual contribution for two licenses), the real impact lies in the technology. Modern platforms must embed player protection tools. Additional safeguards include maximum payout limits, robust Know-Your-Customer (KYC) protocols to prevent underage gambling and transparency regarding game rules and RTP.

Softquo’s dedication to advanced features ensures that responsible gaming is a "lived principle" embedded in the platform's architecture. Furthermore, the provision of clear information about game rules, odds and Theoretical Return to Player (RTP) percentages allows users to make informed decisions, which is a key component of a responsible gambling framework.

The company's commitment to safety is reinforced by two globally recognised certifications that extend beyond specific gambling rules. ISO/IEC 27001 confirms a robust Information Security Management System (ISMS), safeguarding personal data at the highest level—a core part of good governance. Simultaneously, mandatory adherence to the General Data Protection Regulation (GDPR) enforces principles like privacy by design. Although these certifications primarily cover data and security, they strengthen the overall safety framework by preventing fraud, unauthorised access and misuse of personal information, creating an inherently safer platform for players.

Softquo’s responsibility extends beyond internal platform features to acting as a gatekeeper for the entire licensed market. For a B2B provider, strict compliance with all local and international legal measures is a cornerstone of trust. The company views adherence to both the letter and the spirit of the laws as fundamental to maintaining transparency, fairness and player safety, not just by meeting minimum expectations but by proactively building additional safeguards into its technology.

In summary, responsible gaming in Romania is shaped by this blend of mandatory legal obligations and voluntary best practices. B2B providers like Softquo play a dual role: contributing financially to national responsible gaming programs while continuously innovating beyond the minimum requirements to create safer, more reliable platforms. By combining financial compliance, the maintenance of the highest data security standards and the initiative to introduce advanced player protection features, Softquo helps ensure a more responsible and trustworthy gaming environment for everyone.